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Our FAQs

Help Center

If you have any questions about All Things Sweet & Savory, check out our most frequent inquiries and answers below. If something is still not clear or you want information about something we didn’t cover, just get in touch and we’ll do our best to help.

 

Can I place a special order?

Yes. Special Orders can be placed just add your special order in the Special Instructions box when placing your order.

Do you deliver?

Yes, we currently deliver to Cleveland and the Surrounding Areas. To place an order for delivery or pick up please use the Orders Tab (Pickup/Delivery)

Cold-Pressed Juices

Orders are processed fresh and to order! When ordering Cold Pressed Juices please note that they have to be refrigerated immediately and that the shelf life is only 72 hours because they are RAW, meaning that they are not Pasteurized! This is why we suggest that you order an amount that you are going to consume within 3 days/72 hours. You can also freeze them to preserve freshness for up to 30 days if you chose to do so. When thawing the juices (under refrigeration only), it may take 24-48 hours to fully thaw and should be consumed cold within 24 hours of thawing.

Do you Ship?

We will be shipping soon throughout the US! Keep an eye out for updates. If placing an order for shipping please visit the Shop Tab (Shipping) to place orders. If you need anything shipped please contact us using the Contact Tab and we will get back to you within 24-48 hours!

Domestic Shipping Policy

  • Shipment processing time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

  •  Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur. *More expensive

  • Shipment confirmation & Order tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

How long does your Seamoss Last?

We make fresh batches of Seamoss gel to order, it will last up to 3 weeks, we recommend ordering 1-2-week supplies. Which will be about 16 oz depending on how you are using it.

What do I do with my Seamoss?

Seamoss can be used in a variety of ways making it versatile. You can order flavored Seamoss gel or Original and add them to your smoothies, shakes, taking it plain, or using the original in your favorite recipes. It is great in soups and stews as a thickener with added nutrients!

Why is my purchase delayed?

Due to the current pandemic of Covid-19, some orders may be delayed. Although the situation continues to evolve rapidly, All Things Sweet And Savory remains fully committed to pursuing the completion of your orders in a diligent and reasonable manner under the current circumstances. We must recognize, however, there is a strong likelihood that we will encounter certain shipping delays as a result of this pandemic. We will keep you updated on your item and please feel free to reach out to us via the contact tab, please include the tracking number with your email so that we can ensure accurate information is given.

Refund Policy

We currently do not offer refunds on purchased products, all purchases are final. Contact Us if there is an issue and we will try our best to resolve it.

Juice Cleanse Plans

These plans are for a one-week duration and can be repurchased. The supply that you get is only for 3 days, repurchasing weekly helps to stay consistent in your healthy eating journey. Remember that the juices can be frozen to keep maximum freshness.

When can I place and order?

Orders are to be placed on Thursday's for Sunday Pick up or Delivery. Orders can be placed before Thursday but will not be fulfilled until then. Orders are made to order for maximum freshness.
Online Orders processed on Thursday's to ship out the following Monday

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